We hope you will decide to buy from us. The following information tells you who we are and other essential information as set out in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013:
Seller's name: The New Lyke Wake Club
Postal address: 41 Bondgate, Ripon, HG4 1QD
(Please note, no stock is held at this address)
If stocks of any item become exhausted we will contact you to offer either a substitute item or a refund.
Payment is by cheque drawn on a UK bank. We are unable to accept credit or debit cards.
We aim to turn your order round within seven days but occasionally it could take longer. Please note that the Club is staffed by unpaid volunteers with permanent jobs and families plus we occasionally go on holiday! Please do not expect or demand items by return of post or there may be disappointment. If your order will take longer than 30 days to send we will write and let you know when you can expect to receive it. We use the Royal Mail or Parcelforce to deliver your purchases to you.
You have the right to cancel the order. You can do this any time before you receive the order and for seven working days after you get it. (A "working day" is any day except Saturday, Sunday or a public holiday.)
We try to keep prices stable but regular increases in the cost of postage mean we have to raise the prices of some items from time to time. We will honour orders made at previous prices providing the postmark is dated on or before the date the revised prices were posted to this website. You can always check the current price by returning here.